Last updated: 13/10/2024

Welcome to StandSure

These Terms and Conditions outline the rules and regulations for the use of StandsSure’s Website, located at www.standsureonline.co.uk.

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use StandSure’s website if you do not accept all of the terms and conditions stated on this page.

1. General Information
Company Name: StandSure
Address: London, UK

2. Definitions
“We/Us/Our” refers to StandSure.
“You/Customer” refers to the person or business purchasing goods or services from us.

3. Products and Services
We make every effort to ensure that our products and services are accurately described on our website. However, due to the nature of the medium, there may be slight variations in colour or dimensions.

We reserve the right to make any changes to the products or services that we believe necessary.

4. Order Process
Placing an Order: By placing an order, you agree that you are making an offer to purchase goods or services.
Order Confirmation: Once we receive your order, we will send you a confirmation email. This email does not signify acceptance of your offer but merely confirms that we have received it.
Acceptance: We will accept your order by sending a second email confirming that your order has been processed and is being prepared for dispatch.

5. Payment
We accept the following payment methods: Pay by Debit/Credit Card securely via stripe.
Payment is due at the time of order placement unless otherwise agreed.

6. Shipping and Delivery
Delivery Costs: Delivery charges will be calculated and displayed during the checkout process.
Estimated Delivery Times: We aim to dispatch all stock items within 5 days and delivery within 5 days in the UK.
Items not in stock we will advise on estimated delivery time.

7. Cancellation and Returns
Cancellation: You may cancel your order within 14 days of receiving your goods in line with the Consumer Contracts Regulations.
Returns: If you are not satisfied with your purchase, you may return it within [14] days of receipt, provided it is unused and in its original packaging.
Refunds: Once we have received your returned item(s), we will process a refund within 5 working days.

8. Liability
Our liability for any loss or damage that you suffer as a result of us breaching this agreement is limited to the purchase price of the goods you ordered.
We do not accept responsibility for any indirect, special, or consequential loss or damage.

9. Data Protection
We are committed to ensuring that your data is secure. Please refer to our https://www.standsureonline.co.uk/privacy-policy/ for more details on how we manage your personal data.

10. Changes to These Terms
We may revise these terms and conditions at any time by updating this page. Please check this page from time to time to take notice of any changes.

11. Governing Law
These terms are governed by the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.